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Privacy Policy

Your privacy matters. This page explains how GetGymRat collects, uses, and protects information across the website, mobile app, and related services.

Last updated: April 2, 2026

1. Who we are

GetGymRat is operated by GetGymRat / LevelUp Labs. If you have questions about this Privacy Policy or your personal data, you can contact us directly.

hello@getgymrat.com

2. Information we collect

We may collect information you provide directly, including:

  • Name or username
  • Email address
  • Workout logs and training history
  • Nutrition or food log entries
  • Progress data and goals you choose to enter
  • Support messages or inquiries you send us

We may also collect certain information automatically, such as:

  • Device type and operating system
  • App version and browser type
  • IP address
  • Basic analytics and usage events
  • Crash reports and technical diagnostics

If you use premium features, we may receive limited subscription status information from providers such as Apple, Google, or RevenueCat. We do not store your full payment card details ourselves.

3. How we use your information

  • To provide, maintain, and improve the service
  • To create and manage user accounts
  • To save your workout, progress, and nutrition history
  • To manage subscriptions and premium access
  • To analyze product usage and improve performance
  • To provide customer support
  • To detect abuse, fraud, or technical issues
  • To comply with legal obligations

4. Sharing of information

We do not sell your personal data. We may share information only when necessary with trusted service providers such as hosting, analytics, database, authentication, and payment or subscription platforms that help us operate the service.

5. Data retention

We keep information for as long as needed to provide the service, resolve disputes, enforce agreements, and comply with legal obligations. If you request deletion, we will delete or anonymize your personal data unless retention is required by law.

6. Your rights

Depending on where you live, you may have the right to request access, correction, deletion, restriction, objection, or a copy of your data. You may also withdraw consent where processing is based on consent.

7. Data security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Children’s privacy

GetGymRat is not intended for children under the age of 13, or under the minimum age required in your country. We do not knowingly collect personal data from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date on this page. Continued use of the service means you accept the updated version.

10. Contact

Questions about privacy, data handling, or deletion requests can be sent to:

hello@getgymrat.com